The Lab Help Desk assistants will help you with various lab issues, such as account creation, HarvardKey, how to add print credit, item checkout, and general computer assistance. Lab Help Desk Assistants are not IT professionals, but will make a best effort towards solving any lab software or hardware issue brought to their attention.

The Lab Help Desk can be reached during normal business hours at (617) 496-9365.

For email support, please contact us at with as much information about your issue as possible.

For statistical support, please see Data Science Services.

For GIS support the Center for Geographic Analysis will be able to answer all your needs.